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I made a reservation online for 9/5/2017 and I got to the property before 6pm. The gentlemen at the store turned me and my family around by telling us that the store was closed. I couldnt move my personal belongings in which caused me to lose my personal belongings...
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user83451087
user83451087

Horrible customer service

4.5
#1097307
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Irresponsible roof maintenance led to major damage to my contents . The damage occurred in April 2016. The management claims to have contacted us by telephone but that never, ever happened. Said they left a voice message :) ... how convenient? There was no voice...
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#1066833
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No one seems to know precisely when this occurred. Our best guess would be April or May of 2016. There was severe flooding in the area during those two months. One of the employees claims to have phoned our home and left a voice message. I assure you that never...
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#1053571
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I had a very great experience with Life Storage, especially Tim. He went out of his way to make sure it was a good smooth experience. I would recommend this service to anyone. I especially like the fact Life Storage offers a free truck rental when moving into the...
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5.0
#1050415
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Crooks, Amy - Worst unethical Manager - 1. Do not buy there 3rd party Bader insurance. It is overpriced and does not cover much. Uncle Bob's gets a 25% commission of the monthly charge. The water damage coverage is useless. It's depreciate replacement only. It doesn't...
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1.4
I liked
  • Previous management
I didn't like
  • How they handled the damage in my unit due to their negligence
#992360
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LifeStorage - Sexual Harassment and Retaliation at Life Storage after Reporting Unwanted Sexual Advances
This message is for whom it may concern. I have spoken with (LifeStorage Employee) and (LifeStorage Employee) of Life Storage's corporate division. (LifeStorage Employee) has agreed to an illegal issuing of a storage unit eviction against me due to my complaining of...
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Anonymous
Krissy

Ridiculous no company should treat you like that Or bad!

1.0
#860779
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Our trailer was stored at the LifeStorage on Spencer in Las Vegas. On Christmas Eve we went over to the LifeStorage to pick up our trailer for a family vacation. Our trailer was broken into through the back window. Out tv, keurig, space heater, kitchen utensils, family...
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1.0
#574687
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LifeStorage - Unit for payment

LifeStorage
#1115774
I have been trying to contact someone
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LifeStorage - My property manager

LifeStorage
#1107782
I was told I could only access my items until 6pm everyday. my property manager would not answer the phone from 5:30pm until close.
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LifeStorage - Claim insurance damage and stolen items

LifeStorage
#1099292
2.0
Details
File 2 claims insurance on 2 units
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LifeStorage - Poor Csr at Store

LifeStorage
#1066716
1.1
Details
I called to talk to Csr at store about my storage unit I have late fee n was late because of financial reasons they won't remove my late fee n the manager got nasty with me and said go ahead report me It'll come back to me anyways!
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